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Start your 118 118 Money data breach compensation claim here

You could be in line for compensation worth thousands if you have been a victim of the 118 118 Money data breach.

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£4,000+

average refund

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£4,000 Average Claim

Customers, on average claim £4,000 from incidents of data breach

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118 118 Money Data Breach

Data breaches have been increasing both in terms of number and the amount of people affected. Many big companies have been affected resulting in some very large scale breaches and compensation pay outs.

What happened?

You could claim compensation worth thousands if your data was affected by the 118 118 Money data breach that occurred in 2020.

 Think this applies to you? We’ll check for free

Alternatively, give one of our solicitors a call free on 0333 070 5800

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118 118 money data breach in numbers

Claims on data breach incidents are happening every day.

Total number affected not revealed by 118 118 Money

Number of records compromised

£4,000+

Typical claim value

March 2020

Date the breach occured

How was customer data breached at 118 118 Money?

In March 2020 118 118 Money experienced a cyberattack in which customer call recordings were targeted. This potentially compromised the audio files of the calls in which sensitive personal information could have been discussed. The details revealed in the phone calls would have included customer data such as names, addresses, dates of birth, and anything else that was discussed in the calls.

The exposing of such information poses risks to both personal loan and credit card customers who could potentially be targeted by criminals. They could attempt to use the information from the calls for fraudulent activity, and there is the real risk they may even attempt to pose as 118 118 Money customer service representatives using the exposed information in order to get people to hand over access to accounts or even hand over money.

118 118 money data breach claim
118 118 money data breach compensation

Can I make a 118 118 Money data breach claim?

If you are one of the many customers affected by the 118 118 Money data breach you can make a claim for data protection breach compensation. Unlike other data breach claims where there is often a significant delay between a breach being discovered and those affected being informed, in this instance customers were notified within 3 days. Nonetheless, there is still a significant risk posed by the breach, and this is why those who were notified of being involved have reason to need to be extra vigilant and could make a 118 118 Money data breach compensation claim.

Compensation is payable, not only for any specific financial or other losses you have incurred, but also for any distress caused by the data breach which could have left you open to the risk of fraudulent activity.

Think this applies to you? We’ll check for free

Alternatively, give one of our solicitors a call free on 0333 070 5800

Why use us?

Free Consultation

We offer a free data breach consultation to anyone who is looking to make a claim

No win, no fee

If your case or cases have no financial payout to you, you don’t pay a single penny

Data breach experts

We use dedicated data breach solicitors who have handled thousands of data breach claims

Frequently Asked Questions

Bringing a data breach claim not only gets you access to compensation, but also holds a company or organisation to account for their actions. As a result, this will usually prompt them to take the necessary steps to boost their data security measures to ensure that such a breach cannot occur again.

Data regulations mean that you have a right to compensation for non-material damage. This means those affected are entitled to compensation for the stress, frustration, and anxiety associated with the breach.

The unauthorised access to 118 118 Money’s network during the March 2020 cyber attack was reported to the Information Commissioner’s Office (ICO) who will carry out their own investigation, and depending on their findings and the extent to which more could have been done to prevent the incident, could fine the company. Any compensation would be independent of the fine although a significant fine would reflect the seriousness of the data breach and would support the case for compensation.

We can put you in touch with legal experts who are putting together a group claim whereby the large number of customers can be part of a collective claim for 118 118 Money data breach compensation. Even if the breach has not led to any direct financial losses to you, you are still entitled to claim compensation for distress caused by the data breach.

Our recommended experts will act for you on a No Win, No Fee basis, meaning there is no risk to you in making a claim and nothing to pay in the unlikely event we take on your claim and you don’t win compensation.

What our clients say...

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Lovely supportive team! Sarah is brilliant, she helped me get through a tough period, always stayed in contact with me and referred me to the best of people resulting in an excellent outcome. Highly recommend!

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Charlotte
Liverpool
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Claimed compensation on my behalf thanks! Outstanding professional service!
Ali
Derby
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Helped me get my claim over the line. Rachel was very helpful throughout
Simon
Liverpool
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Very professional service, completed my claim swiftly
Claire
London
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Lovely supportive team! Sarah is brilliant, she helped me get through a tough period, always stayed in contact with me and referred me to the best of people resulting in an excellent outcome. Highly recommend!
Alan
Newcastle
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I found them a pleasure to deal with. Very clear and easy to understand. A good service.
Daniel
Manchester
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They dealt professionally and quickly with our data breach compensation claim. The staff went above and beyond our expectations and were very friendly and helpful. Would definitely use again.
Daniel
Manchester
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They dealt professionally and quickly with our data breach compensation claim. The staff went above and beyond our expectations and were very friendly and helpful. Would definitely use again.
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