Customers, on average claim £4,000 from incidents of data breach
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The biggest data breachesData breaches have been increasing both in terms of number and the amount of people affected. Many big companies have been affected resulting in some very large scale breaches and compensation pay outs.
Click a company to view more information about their breaches
Typical claim value
Number of records compromised
Between February and June 2018
A hack occurred in which the personal and financial details of Ticketmaster customers were stolen by cyber criminals. The information stolen by the hackers was all information that, in the wrong hands, could be misused for fraudulent purposes.
To get on a plane, we all need to give a substantial amount of personal data to the airlines. This includes a person’s name, phone number, ID, and passport information. Also, the home address, email, credit card details, in addition to the destination, and probably other work details.
Imagine the kind of damage that could befall a person if this data falls in the wrong hands? Hackers target large organisations, like airlines, as the clients’ data records are the proverbial goldmine for their ill intentions.
It’s only fair then to penalise such acts should an airline fail to protect their customer data. Even the inconvenience of having personal data mishandled should have consequences.
Airline data breaches happen. So, if you believe that your data was compromised through such unfortunate events, you can demand financial compensation.
Of data breaches in the UK are said to be due to human error and warrant compensation
Previous Airline Data Breaches and How They Were Resolved
Here are some of the significant data breaches that the Information Commissioner’s Office (ICO) investigated and settled. You’d notice that the past few years had the highest frequency of such incidents.
Cathay Pacific Airline Data Breach 2018
In this incident, the personal details of 9.4 million clients were wrongfully accessed by hackers. Cathay Pacific was fined £500,000 as the ICO found them hugely negligent in safeguarding this data.
The airline admitted their shortcomings, including the unjustified six-months delay to inform the affected parties. As it turned out, they had numerous loopholes in their IT system, and it wasn’t difficult at all to steel all this data.
The British Airways Data Breach 2018
This is one of the biggest events that took place recently, where the personal and financial details of half a million users were compromised. British Airways had to pay £138,000,00 as compensation, which is one of the highest fines we’ve come across.
The magnanimity of the monetary fine comes from the fact that the breach was entirely avoidable. It was the result of a poorly maintained and monitored IT system. Furthermore, this vulnerability is expected to be present elsewhere in the system.
EasyJet Data Breach 2020
This is another case where the personal data of nine million clients were subjected to a cyber attack. The EasyJet breach was detected in January, yet the airline failed to notify the authorities or affected users until April.
This delay in addition to the vast amount of damage caused by the breach amounts to a major case. The group legal claim is expected to cost EasyJet billions of pounds.
Has any of the following ever happened to you? Read carefully as we don't want you to miss out
Your data was lost, stolen or hacked
Your data was inaccurately stored or out-of-date
Your data was held longer than required
Your data was used outside of its stated purpose
Your data was made public
Your data was disclosed without your express permission
Your data was maliciously disclosed
Your data was used to obtain credit cards fraudulently
If any of the above apply to you, you should check for compensation online right away
The best way to go about claiming is to contact solicitors who have previous experience in handling such cases. The amount of the claim is assessed depending on the severity of the data breach and damages incurred.
The airline could be forced to pay more if the failure to protect users’ data was preventable. Also, if they aren’t prompt in disclosing the breach to the affected users.
Usually, these matters are settled out of the courts. However, they could just as well be pursued legally, and even escalated into a class-action case.
What We Can Do for You
First of all, you’d get a free consultation with our solicitors. We’ll look into all the documents, details, and your full account of the breach. If there’s merit, and potential for your case, then we’ll guide you through the next steps.
We work on a No Win, No Fee basis, so there’s no risk at all on your part for presenting your case. In fact, your chances of settling a fair compensation are quite high with our seasoned experts who handled huge amounts of similar cases.
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