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App and Website Data Breach Claims

Get all app and website data breach questions answered below. Find out if you can claim and if so, how much you could claim.

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£4,000 Average Claim

Customers, on average claim £4,000 from incidents of data breach

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App & Website Data Breach

Apps and websites are part of our daily life, so much so that we often download and use them without any serious thought. However, in a lot of cases, we are asked to share very sensitive personal information with the apps and websites we use such as full names, addresses, date of birth, and even payment details.

If that personal data is then exposed in a data breach, it can have very serious consequences for those affected. You might find yourself more vulnerable to fraudulent attacks, as well as trying to cope with the worry and emotional distress that is involved when your data is breached.

There is a legal obligation with any developers of apps that collect, process, and/or store your personal data to keep that information safe. This is in accordance with the Data Protection Act 2018, which is the UK version of the General Data Protection Regulation (GDPR). If an app fails to keep your data safe, it is a breach of the Data Protection Act, and you can hold the developer accountable for this.

How will you know if you have been affected by an app data breach?

The company behind the app has a legal responsibility to inform you if your data might have been compromised in a breach. However, you cannot always depend on organisations to fulfil this obligation, and even if they do, relevant messages can easily be missed. Sometimes, victims of a data breach will only become aware of it when the company has been fined by the Information Commissioner’s Office (ICO). If you are not sure whether your personal information has been misused or mishandled, the expert data breach solicitors we put you in contact with can find this out for you.

What compensation could you get for an app data breach?

The exact amount of app data breach compensation you could receive will depend on the specific circumstances and the overall impact of the breach on your life. You will not need to demonstrate that you have experienced any specific harm to be awarded compensation. However, you can usually claim more if you can show that you have experienced one or both of the below:

  • Financial losses- such as if your financial details were fraudulently used to make payments or to take credit out in your name.
  • Emotional distress- such as if the emotional impact of the breach has resulted in you having difficulty sleeping, feeling unwell, unsettled, and/or confused.

How long do you have to make an app data breach claim?

The standard time limit to start any type of data breach claim is 6 years. It is important to note that this limit is counted from when you first become aware of the data breach (or should reasonably know about it). Typically, this is when the company behind the app informs you of the breach.

We recommend that you get in touch with us as soon as you can if you think you may have been the victim of an app or website data breach. Even if you suspect the time limit of your app/website data breach claim has passed it is still worth contacting us as the time limits in these cases can be complex, so you may be able to claim. 

Why use us?

Free Consultation

We offer a free data breach consultation to anyone who is looking to make a claim

No win, no fee

If your case or cases have no financial payout to you, you don’t pay a single penny

Data breach experts

We use dedicated data breach solicitors who have handled thousands of data breach claims

Peter is a solicitor who has worked as a professional litigator for 3 years. More recently Peter has specialised in data breach compensation claims and over the last 2.5 years has gained a wealth of knowledge in this sector. Peter now works with us to share his knowledge and inform the general public.

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Very professional service, completed my claim swiftly
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Lovely supportive team! Sarah is brilliant, she helped me get through a tough period, always stayed in contact with me and referred me to the best of people resulting in an excellent outcome. Highly recommend!
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I found them a pleasure to deal with. Very clear and easy to understand. A good service.
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They dealt professionally and quickly with our data breach compensation claim. The staff went above and beyond our expectations and were very friendly and helpful. Would definitely use again.
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They dealt professionally and quickly with our data breach compensation claim. The staff went above and beyond our expectations and were very friendly and helpful. Would definitely use again.

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