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You could be in line for compensation if your personal bank account has been affected by a data breach in the last few years.

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£4,000 Average Claim

Customers, on average claim £4,000 from incidents of data breach

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What qualifies a data breach?

Data breaches occur when unauthorised parties are able to access your private information. Sometimes a breach can occur due to malicious hackers who gain unauthorised access to personal information. On other occasions, a breach can be due to human error, for example, if your bank information was mistakenly sent sometime later to an old address where a former partner still lived.

All banks take on a responsibility to protect your information and funds when you register with them. The amount of compensation you’re entitled to will scale with the damage the data breach does to the person involved.

The types of damage are as follows: 

Financial Losses – This is the loss of money within your account. Those who have had their credit/debit card numbers leaked are at risk of this, and without quick action to cancel those cards, they can be used in a wide number of untraceable, irreversible ways – resulting in hard-earned money being stolen. 

Distress – Having reports of your private information outed can be highly emotionally devastating. After all, what’s the difference between that and having your diary taken? Your personal records can be used to harm you in a lot of ways, physically as well as mentally. 

How do banks suffer data breaches?

Banks are responsible for protecting your money, and keeping information regarding it safe from all but your eyes. However, through human error or weaknesses in the systems, both have been stolen from many organisations. 

Tesco Bank is one such example, being fined £16.4 million for weak cyber-security tools that led to a cyber-attack which affected thousands of customers back in 2016. Following an investigation, the FCA described the cyber attack, which affected more than 8,000 personal current account customers, as “avoidable”.

The attackers are thought to have used an algorithm to generate genuine Tesco Bank debit card numbers and were able to engage in unauthorised debit card transactions amounting to £2.26 million. The FCA found that the bank had failed to exercise due skill, care and diligence with its card procedures, fraud detection, cyber-security and its initial response to the incident. Tesco Bank subsequently devoted resources to improving the deficiencies that originally left the bank susceptible to attack.

Financial institutions like banks and building societies are expected to have cyber security measures which are robust, resilient and vigilant.

Tesco Bank

Number of records compromised: 8,261

Date: 2016

What happened: You could claim compensation if your bank or building society has been affected by a data breach that has caused you hardship or distress.

How can I make a claim against banks that have lost my information?

If you are one of the millions of people who have had their information accessed and even tampered with illegally, you can make a claim for data breach compensation for the inconvenience, distress, annoyance and loss of control of your data. 

Typically, data breach claims have an expiration of six years, and all banking institutions have to report a breach by law and also inform the affected customers. We urge you to look out or research any breaches in your bank’s past. If you were a customer with them at that point and time, you may be entitled to make a claim.

We will connect you directly to our most trusted data breach specialists to help you check if you have a valid claim and help you get the compensation that you deserve.

Why use us?

Free Consultation

We offer a free data breach consultation to anyone who is looking to make a claim

No win, no fee

If your case or cases have no financial payout to you, you don’t pay a single penny

Data breach experts

We use dedicated data breach solicitors who have handled thousands of data breach claims

Peter is a solicitor who has worked as a professional litigator for 3 years. More recently Peter has specialised in data breach compensation claims and over the last 2.5 years has gained a wealth of knowledge in this sector. Peter now works with us to share his knowledge and inform the general public.

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Claimed compensation on my behalf thanks! Outstanding professional service!
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Very professional service, completed my claim swiftly
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Lovely supportive team! Sarah is brilliant, she helped me get through a tough period, always stayed in contact with me and referred me to the best of people resulting in an excellent outcome. Highly recommend!
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I found them a pleasure to deal with. Very clear and easy to understand. A good service.
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They dealt professionally and quickly with our data breach compensation claim. The staff went above and beyond our expectations and were very friendly and helpful. Would definitely use again.
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They dealt professionally and quickly with our data breach compensation claim. The staff went above and beyond our expectations and were very friendly and helpful. Would definitely use again.

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