Start your British Airways data breach compensation claim here

Customers have the right to expect that any personal or financial data that they have shared with an organisation, such as British Airways, is securely stored and handled. When data protection standards have fallen short, and in this case a hack has enabled unauthorised access to your personal data, you can make a claim for compensation.

Bringing a data breach claim not only gets you access to compensation, but also holds a company or organisation to account for their actions. As a result this will usually prompt them to take the necessary steps to boost their data security measures to ensure that such a breach cannot occur again. 

Data regulations mean that you have a right to compensation for non-material damage. This means those affected are entitled to compensation for the stress, frustration, and anxiety associated with the breach.

In this instance, an ICO investigation found BA was processing a significant amount of personal data without adequate security measures in place. This failure led to the cyber-attack which was not detected for more than two months. The ICO deemed that “BA ought to have identified weaknesses in its security and resolved them with security measures that were available at the time” and it is these conclusions that will boost the case for compensation.

If you think you may have a valid British Airways data breach claim then get in touch with us and we will put you in touch with data breach experts who will make enquiries regarding your claim and confirm whether or not you have a case worth pursuing.

We can put you in touch with legal experts who are putting together a group claim whereby the thousands of customers can be part of a collective claim for BA data breach compensation. Even if the breach has not led to any direct financial losses to you, you are still entitled to claim compensation for distress caused by the BA data breach.

Our recommended experts will act for you on a No Win, No Fee basis, meaning there is no risk to you in making a claim and nothing to pay in the unlikely event we take on your claim and you don’t win compensation. We can help you receive the maximum amount of compensation for your BA data breach claim, so if you’ve received notification about the data breach, or think that your personal data may have been part of the breach, be sure to start a claim with us.

How much compensation you will receive from British Airways will depend on how the data breach has affected you both financially and from a distress point of view. The law in this area is currently under development and the courts are yet to give any specific guidelines on what will be awarded to data breach claimants. However, damages awarded in employment discrimination cases could provide some guidance as to what will apply to data breach claims and can be put into three bands. 

• £900- £8,600 for less serious cases where the incident was a one-off, for example:

• Disclosure of an individual’s name, date of birth, home and email addresses, compensation of £1,000- £1,500.
• Disclosure of information related to a medical data breach, compensation of £2,000- £5,000. 
• Disclosure of financial information, compensation of £3,000-£7,000 depending on the effect of the breach. 

• £8,600- £25,700 for a breach that is more serious than the first band
• £25,700- £42,900 if there has been a protected pattern of default which causes depression or illness. You would need medical evidence to support this and evidence to support any other losses such as earnings.