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South staffs water data breach compensation claims

You could be in line for Cambridge Water (South Staffordshire Water) data breach compensation worth thousands if your data was affected by the cyber attack that occurred in August 2022. 

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£4,000+

average refund

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Cambridge Water (South Staffordshire Water) Data Breach

Data breaches have been increasing both in terms of number and the amount of people affected. Many big companies have been affected resulting in some very large scale breaches and compensation pay outs.

What happened?

You could claim compensation worth thousands if your data was affected by the Cambridge Water data hack that occurred in 2022.

 Think this applies to you? We’ll check for free

Alternatively, give one of our solicitors a call free on 0330 828 1764

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Cambridge Water (South Staffs) data breach in numbers

Claims on data breach incidents are happening every day.

1.3m

Number of people provided with water by the company

£4,000+

Typical claim value

2022

Date the breach occured

How was customer and employee data breached at South Staffordshire Water/Cambridge Water?

A cyber attack targeting Cambridge Water’s parent company South Staffordshire PLC, which also runs South Staffordshire Water, has potentially put both employees and customers at risk of identity fraud.

The Walsall-based company, which supplies drinking water to 1.3 million people, has been a victim of a large-scale cyber attack.

In a letter written to employees and customers, the company confirmed that personal data, including bank details, have been compromised following the attack. The breach occurred when a ransomware group had hacked into their IT network, subsequently compromising employee and customer data. The identified documents are believed to include employee and customer names, current addresses, and bank details of those who pay by direct debit.

The hack is known to have occurred on 16th August 2022, but it was not until 29th November 2022 that a letter from Cambridge Water was sent to people affected.

The details of customers accessed by the hackers included:

  • full names of employees and customers
  • current addresses
  • Bank details of those who pay by direct debit

 

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Can I make a data breach claim against Cambridge Water?

Those affected by the South Staffordshire Water data breach can make a claim for data breach compensation for the inconvenience, distress, annoyance and loss of control of your data caused by the hack. If you are one of the customers or employees who have been affected by the data breach then you are entitled to make a data breach claim.

Cambridge Water released a statement regarding the breach on 17th August 2022 and contacted all affected people on 29th November 2022. It is continuing to assess the full extent of the data impacted, so it is possible that there may be additional information belonging to customers and former employees who may be affected.

Peter Hammond at Data-Breach.com said his team understood that the data stolen in the cyber attack on South Staffordshire Water is visible on the dark web, posing a significant threat to any individuals affected.

“The information that we have received from clients regarding the South Staffordshire Water data breach is extremely worrying,” he said.

“When any company of such large scale experiences a data breach, it means a significant amount of personal data is likely at serious risk of being misused.”

“When it comes to financial data being in jeopardy, individuals can fall victim to identity or takeover fraud. Criminals can then use this information to extract funds from the victim’s bank account, as well as buy products and services, leading to both financial loss and emotional distress. This problem can be exacerbated by the timing in the run up to Christmas which is historically the busiest time for banking transactions.”

It is not yet clear how many individuals have been affected by the data breach so far. The data breach solicitors we introduce you to can assist with your Cambridge Water compensation claim. Average level of compensation for data breach claims of this nature could be worth several thousand pounds.

How do I make a Cambridge Water data breach claim?

If you think you may have a valid data breach claim, and you received a letter from the water company informing you of the data breach, then get in touch with us and we will connect you with expert solicitors who can handle your claim. Data-Breach.com is currently working with a large number of the water company’s employees and customers who have made contact since being affected by the data breach, with more clients expected to make a claim.

The legal experts we introduce you to have significant experience of handling data breach claims having dealt with thousands of these types of claims before.The claims experts will deal with the whole claims process on your behalf and act on your behalf on a no-win, no-fee basis. This means there is no risk to you in making a claim and nothing to pay in the unlikely event that your claim is not successful. 

We can help you get the maximum amount of compensation for your Cambridge Water data breach claim. If you previously received a notification from the parent company South Staffordshire Water that you were one of those affected by the cyber attack, or are now aware that your personal data may have been compromised, be sure to start a claim now.

You could claim compensation worth thousands if your data was affected by the Cambridge Water hack that occurred in 2022.

 Think this applies to you? We’ll check for free

Alternatively, give one of our solicitors a call free on 0330 828 1764

Why use us?

Free Consultation

We offer a free data breach consultation to anyone who is looking to make a claim

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If your case or cases have no financial payout to you, you don’t pay a single penny

Data breach experts

We use dedicated data breach solicitors who have handled thousands of data breach claims

Frequently Asked Questions

Customers have the right to expect that the personal or financial data that they have shared with a company or organisation is properly handled and secure. When these standards have not been met and data has been breached, or in this case illegally accessed, you can make a claim for compensation.

Making a data breach claim against Cambridge Water not only could get you the compensation you deserve but will also mean that the company is held to account. As a result, this will force them to take action and introduce more robust data security measures to ensure that such a breach cannot happen again.

South Staffordshire PLC, the parent company of South Staffordshire Water and Cambridge Water, confirmed that the mass hack took place on 16th August by criminal hackers who accessed various areas including the IT admin systems. While it is not yet known how many people have been affected, South Staffordshire Water currently provides drinking water to approximately 1.3 million people. The Information Commissioner’s Office has already been informed of the data breach.

If you were one of those whose data may have been affected, you will have received a letter informing you of the breach and you could be eligible to start your claim with Data-Breach.com.

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