• No win No fee
  • £4,000 Avg claim
  • £4,000 Avg claim

Start your Carphone Warehouse data breach compensation claim here

You could be in line for compensation worth thousands if you have been a victim of the Carphone Warehouse data breach.

We will put you in touch with the UK’s top data breach solicitors to help you get the data breach compensation you deserve from guilty companies, strictly no win, no fee and it’s completely free to check

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As featured in

  • £4,000 average claim

    Customers, on average claim £4,000 from incidents of data breach

  • Free expert advice

    Experts are ready and waiting to advise you in any way you need

  • No win, no fee

    All solicitors work on a no win, no fee basis. 100% free, unless your claim is successful

  • 60 second check

    It only takes 60 seconds to begin your check for a potentially huge payout

  • No risk involved

    There's no risk in checking. It will not affect your credit score and it's free

Data breach in figuresClaims on data breach incidents are happening every day

  • 51%

    Of consumers expect financial compensation if their information is lost or stolen

  • 99%

    Of UK citizens have had a data breach and can claim thousands of pounds in compensation

    The UK has a population of nearly 70 million people

    Start My Claim 100% Safe & secure, no win no fee check
  • 88%

    Of data breaches in the UK are said to be due to human error and warrant compensation

Has any of the following ever happened to you? Read carefully as we don't want you to miss out

  • Your data was lost, stolen or hacked
  • Your data was inaccurately stored or out-of-date
  • Your data was held longer than required
  • Your data was used outside of its stated purpose
  • Your data was made public
  • Your data was disclosed without your express permission
  • Your data was maliciously disclosed
  • Your data was used to obtain credit cards fraudulently

If any of the above apply to you, you should check for compensation online right away

Alternatively, give us a call free on 0333 070 5800 Lines open 9am - 5pm Mon to Fri

Carphone Warehouse Data BreachData breaches have been increasing both in terms of number and the amount of people affected. Many big companies have been affected resulting in some very large scale breaches and compensation pay outs.

Carphone Warehouse Data Breach in numbers

  • £2,000+ Typical claim value
  • Number of records compromised

    2.5 million

  • Date

    August 2015

What happened?

You could claim compensation worth thousands if your data was affected by the Carphone Warehouse data breach that occurred in 2015.

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How was data breached at Carphone Warehouse?

In August 2015 Carphone Warehouse suffered a cyber attack which led to the exposure of around 2.5 million customers, affecting their e2save.com, Mobiles.co.uk, and OneStopPhoneShop.com websites. The compromised data included names, current and previous addresses, birth dates, marital statuses and in some cases bank details. 

It is also thought that as many as 900,000 of the people impacted by the breach might have also had encrypted credit card information stolen, which put them at higher risk of fraud and phishing attacks.

As a result, in 2018 the ICO (Information Commissioner’s Office) fined Carphone Warehouse £400,000 for the data breach. This fine was based on rules that were in place prior to the introduction of the GDPR in 2018, hence why it might seem quite small in comparison to other fines issued to big organisations in similar cases such as British Airways and Marriott.

Alternatively, give us a call free on 0333 070 5800 Lines open 9am - 5pm Mon to Fri

Can I make a data breach claim against Carphone Warehouse?

If you have been notified by Carphone Warehouse, or one of the other mobile businesses/brands by email, text, or letter that your data was involved in the breach, you could be entitled to make a claim for compensation. The data breach affected three different categories of Carphone Warehouse customers:

  •       Customers of online phone businesses/brands operated by Carphone Warehouse (as previously mentioned above)
  •       Customers of other phone businesses who used the Carphone Warehouse computer system such as iD Mobile, TalkTalk Mobile, and Talk Mobile
  •       A small group of customers who were directly contracted to Carphone Warehouse

We can put you in contact with expert data breach solicitors who are starting a collective group claim that will bring together those affected by the Carphone Warehouse data breach. If you are a Carphone Warehouse customer and received notification that your data was part of the breach, you are eligible to make a claim.

Compensation can be received, not just for financial or other material losses you may have incurred, but also for any emotional distress caused by the breach which might have left you vulnerable and exposed to the risk of fraudulent activity and lack of control over who can see your data now.

Alternatively, give us a call free on 0333 070 5800 Lines open 9am - 5pm Mon to Fri

If you've seen all that you need to see, we ask Why use us?

  • Free consultation

    We offer a free data breach consultation to anyone who is looking to make a claim

  • No win, no fee

    If your case or cases have no financial payout to you, you don't pay a single penny

  • Data breach experts

    We use dedicated data breach solicitors who have handled thousands of data breach claims

We only work with the highest rated solicitors


  • They dealt professionally and quickly with our data breach compensation claim. The staff went above and beyond our expectations and were very friendly and helpful. Would definitely use again.

  • I found them a pleasure to deal with. Very clear and easy to understand. A good service.

  • Claimed compensation on my behalf thanks! Outstanding professional service!

  • Helped me get my claim over the line. Rachel was very helpful throughout

  • Very professional service, completed my claim swiftly

  • Lovely supportive team! Sarah is brilliant, she helped me get through a tough period, always stayed in contact with me and referred me to the best of people resulting in an excellent outcome. Highly recommend!


Are you ready to check your compensation?

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Frequently asked questionsQuestions we are frequently asked by our users

Why should I make a data breach claim against Carphone Warehouse?

Customers have the right to expect that any personal or financial data that they have shared with an organisation, such as Carphone Warehouse, is securely stored and handled. Especially for large organisations like Carphone Warehouse that span across multiple websites and other businesses that use their IT system and carry personal information.

The fine given by the ICO reflects the vulnerabilities in Carphone Warehouse’s security systems. Making a claim for compensation will hold them accountable for these inadequacies and encourage them to make the necessary changes to securely protect and store the customer data they are collecting from their customers.

How do I make a Carphone Warehouse data breach claim?

If you think you might have a valid claim against Carphone Warehouse contact us today and we will put you in touch with experienced data breach specialist solicitors who can help. They will make enquiries on your behalf and determine whether or not you have a claim that can be taken further.

Our recommended experts will act for you on a No Win, No Fee basis, meaning there is no risk to you in making a claim and you won’t have to pay anything in the unlikely event we pursue your claim, and you don’t win compensation. We can help you receive the maximum amount of compensation for your Carphone Warehouse data breach claim, so if you’ve received notification about the data breach, or think that your personal data may have been part of the breach, be sure to start a claim with us.

Alternatively, give us a call free on 0333 070 5800 Lines open 9am - 5pm Mon to Fri

Our collective has dealt with over 14,000 data breach cases

Check free if you're owed an average £4,000 refund

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