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Charity Data Breach

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Get all your charity data breach questions answered below. Find out if you can claim and if so, how much you could claim!

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Customers, on average claim £4,000 from incidents of data breach
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The biggest data breachesData breaches have been increasing both in terms of number and the amount of people affected. Many big companies have been affected resulting in some very large scale breaches and compensation pay outs.

Click a company to view more information about their breaches

Ticketmaster

£4,000+ Typical claim value
Number of records compromised

40,000
Date

Between February and June 2018

What happened?

A hack occurred in which the personal and financial details of Ticketmaster customers were stolen by cyber criminals. The information stolen by the hackers was all information that, in the wrong hands, could be misused for fraudulent purposes.

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Virqin media

£5,000 Typical claim value
Number of records compromised

900,000
Date

Between April 2019 – 28 February 2020

What happened?

A Virgin Media database containing the personal details of 900,000 people was left unsecured and accessible online for 10 months.

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EasyJet

£4,000+ Typical claim value
Number of records compromised

100,000+
Date

2020

What happened?

You could claim compensation worth thousands if your data was affected by the EasyJet hack that occurred in 2020.

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The Best Way to Handle a Charity Data Breach

Data breaches are far more common in businesses than they are in charities. Furthermore, compromised data in companies is often the result of a cyberattack, whereas, in charities, data is more commonly lost due to carelessness.

Even though the reported charity data breach incidence is not too numerous, the magnitude of some of them has been pretty alarming. Here’s what to do in the unfortunate event of finding out that your personal information held by a charity has been compromised.

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What Exactly is a Charity Data Breach?

Data is commonly lost in one of two ways: through cyberattacks or through mishandling. The first type is often seen with big corporates, where the personal information of users could be utilised in financial fraud.

The second type is associated with failure to store data properly, including the careless handling of paper documents. Occasionally, internal data breaches occur when the users’ information is sold or disclosed to a third party. A much less frequent occurrence is when said data is made public inadvertently.

Charities usually face data breaches caused by carelessness, although there have been a couple of significant incidents where a cyberattack affected hundreds of organisations. It’s worth noting that the charities mostly targeted by cyber-attacks are those working in healthcare or education.

The ICO report for the last year hasn’t highlighted much non-compliance among charities. And we haven’t seen outrageous fines similar to the ones businesses had to pay. However, the possibility for data breaches is always there, and there’s no reason to assume that they would go unnoticed.

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Data breach in figuresClaims on data breach incidents are happening every day

51%

Of consumers expect financial compensation if their information is lost or stolen
99%

Of UK citizens have had a data breach and can claim thousands of pounds in compensation

The UK has a population of nearly 70 million people
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88%

Of data breaches in the UK are said to be due to human error and warrant compensation

The Biggest Charity Data Breaches in the UK

Even though there’s only a short list here, the incidents are extremely far-reaching.

The Blackbaud Hack

Blackbaud is a cloud computing provider supporting a huge number of organisations. Around 125 universities, schools, churches, museums, and similar non-profits are believed to be affected by a recent breach in Blackbaud’s data. The extent of the breach and damages are still not fully known. However, the service provider has disclosed the breach, and the situation is still under investigation.

Age UK

This is another data breach that has affected the personal information of around 5000 Age UK employees. Two attacks were reported, but they were unrelated, and the compromised data wasn’t too sensitive. The compensation for each employee was quite symbolic and amounted to only £20 per person.

Has any of the following ever happened to you? Read carefully as we don't want you to miss out

Your data was lost, stolen or hacked
Your data was inaccurately stored or out-of-date
Your data was held longer than required
Your data was used outside of its stated purpose
Your data was made public
Your data was disclosed without your express permission
Your data was maliciously disclosed
Your data was used to obtain credit cards fraudulently

If any of the above apply to you, you should check for compensation online right away

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Alternatively, give us a call free on 0333 444 0325 Lines open 9am - 5pm Mon to Fri

Frequently asked questions & Useful InfoQuestions we are frequently asked by our users

How to Make a Claim if Your Data Was Compromised?

GDPR regulations stipulate that if you trust any party with your data, and it gets lost, destroyed, or stolen, then you have the right to receive fair compensation.

Throughout the past few years, we’ve seen companies paying millions of pounds in damages and compensation. These figures were not as familiar in the domain of charities though.

The vicious cyberattacks on business often target the personal and financial data of users. The sheer bulk of the available database makes these companies the proverbial jackpot for hackers. Charities are usually much smaller in size, and their databases contain different types of information.

The cyber attacks on charities are thus driven by a different motivation. Sometimes it’s the acquisition of private medical records, which are sold in dark web markets. Other times it’s the detailed information on philanthropists, which facilitates defrauding well to do people in what appears to be benign donations.

Whether the data was lost through incompetence, failure to secure the digital information, or by unlawful disclosure, you’re entitled to compensation. And to receive it, you’d need to make a claim for damages.

The best course of action is to seek specialised legal services from trusted solicitors. If they have a proven track record in resolving such matters, then you’re in good hands.

Why You Can Trust Us

Through Data Breach Breach Claims, we’ll put you in touch with solicitors who will provide you with a free consultation, and if you have a claim worth pursuing, will work for you on a no win, no fee basis. You won’t need to pay anything for their legal services until you receive your compensation. If your data loss incident has merit, then they’ll work for you to secure you the right outcome.

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