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Liverpool University Hospital Foundation Trust Data Breach Compensation Claim

Are you one of the 14,000 staff members that had their personal information leaked via an email that was mistakenly sent out to unauthorised personnel? If so, you’re entitled to make a Liverpool University Hospital Foundation Trust data breach compensation claim. 

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Liverpool University Hospital Foundation Trust Data Breach

Following the focus of online services over the past couple of decades, we have seen a large influx of cases involving people’s private information being leaked for unauthorised individuals to see. A lot of these cases have been the result of a cyber attack by malicious and anonymous individuals, often holding the information for ransom against the companies that were responsible for keeping it safe.

In this case, however, the NHS’s data breach came about as a result of negligence. Due to this, over 14,000 staff members have had their personal information leaked to those who had no right to see it. This information consisted of major private information, such as addresses and salary information. 

Are you one of the staff members in this data breach?

Mathway data breach on laptop
hospital data breach

Why are people making claims against the Liverpool University Hospital Foundation Trust?

In February 2023, the NHS announced that their company had suffered a data breach as a result of a spreadsheet that was sent with an unnoticed, hidden tab. Within this tab were the details that were leaked:

  • Names
  • Addresses
  • National Insurance Numbers
  • Salaries
  • Dates
  • Genders
  • Ethnicities

This information was sent to several managers who had no authorisation to have the information. Although it is claimed that none of the information was viewed, this is still undoubtedly a case of unauthorised access to private information. 

When exactly the breach happened is unclear, but the chief executive made a statement explaining the situation and the measures being taken to correct and prevent such incidents in the future. 

NHS Official Statement

"I am sorry to inform you that there has been an unintentional sharing of staff personal information. A file was sent by email to a number of managers within LUHFT to support the ongoing management of payroll details as part of the industrial action arrangements.

The spreadsheet file included a hidden tab which contained staff personal information. Whilst it was not visible to those receiving the email, it should not have been included in this spreadsheet. The information in this hidden tab included names, addresses, DOBs, NI numbers, gender, ethnicity, salary, it did not include bank account details. The inclusion of this information was a mistake, and we are truly sorry that this has happened and for any concern this may cause.

Although this has been assessed by the trust as being low risk to individuals, I felt it important and right that we inform colleagues of the situation as soon as we were able to do so. As the file also went to 24 external email accounts (still relating to our own staff) it has been necessary to contact each individual, to confirm deletion of the file. This recovery and deletion process was completed yesterday and I wanted to update colleagues as soon as possible. 

We have apologised to our colleagues for this error and are providing them with the full information and support they need. The data was emailed to managers within the organisation, we set about deleting the email and the data file from our systems within an hour of the error being identified and action has been taken to prevent this from happening again. We have also commissioned an independent, external review to assist in how we establish shared learning from the experience. 

I want to reassure our patients and the communities we serve that we follow all the rules to protect their information and we take data security extremely seriously. We have reported this incident to the necessary authorities and will work with the Information Commissioner's Office to implement recommendations from their review.” - James Sumner, NHS Chief Executive

Mr Sumner’s assurance that they follow “all the rules” to protect the data they have been entrusted with stands out, considering the fact that despite these rules being supposedly followed, such vital and revealing information was found hidden within a file sent to 24 people.

Regardless of the statement’s authenticity, the facty remains that personal information entrusted to the NHS has been leaked. And as a result, medical data breach compensation could be due to over 14,000 staff members.   

Am I eligible for the Liverpool University Hospital Foundation Trust compensation claim?

Data breach compensations are not reserved only for people who have lost out financially as a result of the breach. A great many claims have been made purely from the standpoint of emotional damage occurring as a result. After all, the possibilities of the harm that could come as a result of, say, your address being leaked are enough to cause a lot of stress and hardship to people. 

The breached Trust consists of staff from :

  • Aintree University Hospital
  • The Royal Liverpool University Hospital
  • Broadgreen Hospital
  • Liverpool University Dental Hospital

To find out if you qualify is easy. All it takes is a few seconds of your time. All you need to do is fill out a short form providing some basic details, which will then go to an expert data breach claims handler.

If you’re worrying about what such specialists would charge for their service, we have excellent news – all of our legal agents that work on data breaches work on a no-win, no-fee basis. 

This means that the claim itself will not cost you anything out of your own pocket. The fee for the service will only be required in the event of a successful claim, and would be taken from your compensation amount. 

So what are you waiting for? Sign up today for a free consultation. 

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Peter is a solicitor who has worked as a professional litigator for 3 years. More recently Peter has specialised in data breach compensation claims and over the last 2.5 years has gained a wealth of knowledge in this sector. Peter now works with us to share his knowledge and inform the general public.

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