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You could be in line for compensation worth thousands if you have been a victim of the OnePlus data breach.
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£2,000+
average refund
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£4,000 Average Claim
Customers, on average claim £4,000 from incidents of data breach
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You could claim compensation worth thousands if your data was affected by the OnePlus data breach that occurred in 2019.
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Claims on data breach incidents are happening every day.
100,000+
Number of records compromised
2020
Date the breach occured
In November 2019 customers were notified of a data breach at mobile phone company OnePlus. No specific details were provided by OnePlus other than it appears that the breach took place through its online store rather than its smartphones. The information accessed by hackers was of the nature that it could be used for fraudulent purposes and included:
OnePlus said it discovered the hack while monitoring its systems, with their security team discovering that some of the users’ order information had been accessed by the unauthorised third party. Despite the company saying it “took immediate steps to stop the intruder and reinforce security, making sure there are no similar vulnerabilities”, it did not disclose the latest incident for more than a week. This delay could be seen as unacceptable, given that customers were potentially left exposed for this period by some of their order information being accessed by the hackers.
If you are one of those affected by the OnePlus data breach then you would have been informed via an email from OnePlus sent on 22 November 2019. If you didn’t receive a notification email then it is most likely that you were not one of those affected. The Chinese company has not confirmed how many customers were impacted.
We can put you in touch with expert data breach solicitors who are putting together a collective group claim that will bring together the large number of OnePlus customers. If you are a OnePlus customer and received notification about involvement in the data breach, you are eligible to join our group claim.
Compensation is payable for any distress caused by the data breach which could have left you open to the risk of fraudulent activity.
This is not the first time OnePlus has experienced a security breach, with up to 40,000 people affected by credit card information being stolen in 2018. Hundreds of customers reported fraud on their accounts after paying over the OnePlus website.
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