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You could be in line for service if your data was affected by the hack that occurred in 2020. 

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£4,000 Average Claim

Customers, on average claim £4,000 from incidents of data breach

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How was customer data breached at EasyJet?

A cyber attack targeting EasyJet’s IT systems gained access to the personal details of millions of travellers, including their sensitive travel information. The hack allowed the hackers to get access to the personal data of up to 9 million customers, plus rather worryingly, the credit card numbers of 2,208 flyers.

The hack is known to have occurred in January 2020, but EasyJet did not inform the thousands of customers whose credit card details had been stolen until April, with the wider breach affecting millions not made public until 19th May 2020.

The details of EasyJet customers accessed by the hackers included:

  • full names
  • email addresses
  • travel data, including dates of departure and arrival
  • credit card numbers of over 2,000 customers


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Can I make a data breach claim against EasyJet?

Those affected by the EasyJet data breach can make a claim for data breach compensation for the inconvenience, distress, annoyance and loss of control of your data caused by the hack. If you are one of the 9 million customers who have been affected by the data breach then you are entitled to make an EasyJet data breach claim. 

EasyJet notified all affected customers about the data breach by the 26th May 2020, so it is likely that you already know if you are among the millions who could make a claim. Those whose credit card details were accessed could be in line for greater compensation due to the level of inconvenience that may have been caused by the breach.

It doesn’t matter if you ignored or no longer have the communication from EasyJet informing you about the data breach, or perhaps you never received it at all, as there are other forms of information that you could provide to support your claim. Those who booked flights between 17 October 2019 to 4 March 2020 could provide evidence of a booking between the dates in question, plus any financial or other losses could also be proven through production of bank account statements or other documentation.

The data breach solicitors we introduce you to can assist with your EasyJet compensation claim. Average level of compensation for EasyJet claims have been estimated to be worth around £2,000, while some experts have estimated that the total payout for EasyJet data breach compensation could amount to a huge £18 billion.

Why use us?

Free Consultation

We offer a free data breach consultation to anyone who is looking to make a claim

No win, no fee

If your case or cases have no financial payout to you, you don’t pay a single penny

Data breach experts

We use dedicated data breach solicitors who have handled thousands of data breach claims

Peter is a solicitor who has worked as a professional litigator for 3 years. More recently Peter has specialised in data breach compensation claims and over the last 2.5 years has gained a wealth of knowledge in this sector. Peter now works with us to share his knowledge and inform the general public.

Frequently Asked Questions

Customers have the right to expect that any personal or financial data that they have shared with a company or organisation is properly handled. It should be securely stored and not shared without permission. When these standards have not been met and data has been breached, or in this case illegally accessed, you can make a claim for compensation.

Making a data breach claim against EasyJet not only gets you the compensation you deserve but also means that the company or organisation is held to account. As a result this will force them to take action and bring in more robust data security measures to ensure that such a breach does not happen again.

In the case of EasyJet, the breach was significant, potentially affecting many millions of flyers who had booked tickets with the budget airline. If you were one of those whose credit card details were also accessed then this could have caused a significant headache and potential financial loss for which you have a right to be compensated.

We work with solicitors who are putting together a group claim whereby the large number of EasyJet customers can be part of a collective claim for compensation. Even if the breach has not led to any financial losses to you, you are still entitled to claim compensation for distress that may have been caused by the data breach. The exposure of customers’ travel plans, which occurred in some cases, could be considered significant as it posed a potential security risk and would be considered a gross invasion of privacy.

As featured in the national press.

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Claimed compensation on my behalf thanks! Outstanding professional service!
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Helped me get my claim over the line. Rachel was very helpful throughout
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Very professional service, completed my claim swiftly
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Lovely supportive team! Sarah is brilliant, she helped me get through a tough period, always stayed in contact with me and referred me to the best of people resulting in an excellent outcome. Highly recommend!
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I found them a pleasure to deal with. Very clear and easy to understand. A good service.
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They dealt professionally and quickly with our data breach compensation claim. The staff went above and beyond our expectations and were very friendly and helpful. Would definitely use again.
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They dealt professionally and quickly with our data breach compensation claim. The staff went above and beyond our expectations and were very friendly and helpful. Would definitely use again.

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