No win No fee
£4,000 Avg claim
£4,000 Avg claim

Start Your Ticketmaster Data Breach Compensation Claim

Ticketmaster customer affected by a data hack?

You could be one of the 40,000 customers of Ticketmaster UK who are eligible to make a claim for compensation against the ticketing giants.

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We will put you in touch with the UK’s top data breach solicitors to help you start your data breach claim get the compensation you deserve from guilty companies, strictly no win, no fee and it’s completely free to check

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£4,000 average claim

Customers, on average claim £4,000 from incidents of data breach
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Experts are ready and waiting to advise you in any way you need
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How was customer data breached at Ticketmaster?

A hack occurred between February and June 2018 in which the personal and financial details of Ticketmaster customers were stolen by cyber criminals. The information stolen by the hackers was all information that, in the wrong hands, could be misused for fraudulent purposes and included the following:

Names
postal addresses
email addresses
telephone numbers
payment details
Ticketmaster login details

The breach would have affected customers of the ticketing website who bought tickets through Ticketmaster UK, GETMEIN! and Ticketweb. Some international customers may have been affected between September 2017 and June 23 2018.

Ticketmaster blamed the data breach on a hack carried out using malware that targeted a third-party chatbot customer support system, managed by partner Inbenta Technologies, that they had been using on their payment pages. Even when they were alerted to a potential problem after being informed about fraudulent transactions on customer credit cards, the company initially failed to identify the problem.

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Can I make a data breach claim against Ticketmaster?

If you are one of the 40,000 Ticketmaster UK customers who have been affected by the data breach then you are entitled to make a claim for compensation. Anyone whose personal data was part of the hack should have been notified by an email from Ticketmaster back in 2018..

We can put you in touch with expert data breach solicitors who are putting together a collective group claim that will bring together the large number of Ticketmaster customers. If you bought tickets between February and June 2018, it is possible that you have been affected by the data breach, even if you didn’t receive or didn’t see any notification at the time, so it is still worth getting in touch with us.

Compensation is payable, not only for any specific financial or other losses you have incurred, but also for any distress caused by the data breach which could have left you open to the risk of fraudulent activity.

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Alternatively, give us a call free on 0333 444 0325 Lines open 9am - 5pm Mon to Fri

How do I make a data breach claim against Ticketmaster?

If you think you may have a valid Ticketmaster data breach claim then get in touch with us and we will put you in touch with data breach experts who will make enquiries for you and confirm whether or not you have a valid claim worth pursuing.

We can put you in touch with legal experts who are putting together a group claim whereby the large number of customers can be part of a collective claim for Ticketmaster data breach compensation. It is thought that around two-thirds of Ticketmaster data breach victims may have suffered a fraudulent transaction. Even if the breach has not led to any direct financial losses to you, you are still entitled to claim compensation for distress caused by the data breach.

Our recommended experts will act for you on a No Win, No Fee basis, meaning there is no risk to you in making a claim and nothing to pay in the unlikely event we take on your claim and you don’t win compensation. We can help you receive the maximum amount of compensation for your Ticketmaster data breach claim, so if you’ve received notification of a data breach, or think that your personal data may have been part of the breach, be sure to start a claim with us.

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Alternatively, give us a call free on 0333 444 0325 Lines open 9am - 5pm Mon to Fri

Ticketmaster Data BreachData breaches have been increasing both in terms of number and the amount of people affected. Many big companies have been affected resulting in some very large scale breaches and compensation pay outs.

Click a company to view more information about their breaches

Ticketmaster

£4,000+ Typical claim value
Number of records compromised

40,000
Date

Between February and June 2018

What happened?

A hack occurred in which the personal and financial details of Ticketmaster customers were stolen by cyber criminals. The information stolen by the hackers was all information that, in the wrong hands, could be misused for fraudulent purposes.

Think this applies to you? We'll check for free

Start My FREE Data Breach Claim 100% Safe secure, no win no fee check

Alternatively, give us a call free on 0333 444 0325

Data breach in figuresClaims on data breach incidents are happening every day

51%

Of consumers expect financial compensation if their information is lost or stolen
99%

Of UK citizens have had a data breach and can claim thousands of pounds in compensation

The UK has a population of nearly 70 million people
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88%

Of data breaches in the UK are said to be due to human error and warrant compensation

Has any of the following ever happened to you? Read carefully as we don't want you to miss out

Your data was lost, stolen or hacked
Your data was inaccurately stored or out-of-date
Your data was held longer than required
Your data was used outside of its stated purpose
Your data was made public
Your data was disclosed without your express permission
Your data was maliciously disclosed
Your data was used to obtain credit cards fraudulently

If any of the above apply to you, you should check for compensation online right away

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Alternatively, give us a call free on 0333 444 0325 Lines open 9am - 5pm Mon to Fri

If you've seen all that you need to see, we ask Why use us?

Free consultation

We offer a free consultation to anyone looking to make a data breach compensation claim
No win, no fee

If your case or cases have no financial payout to you, you don't pay a single penny
Data breach experts

We use dedicated data breach solicitors who have handled thousands of data breach claims

Frequently asked questionsQuestions we are frequently asked by our users

Why should I make a data breach claim against Ticketmaster?

Customers have the right to expect that any personal or financial data that they have shared with an organisation, such as Ticketmaster, is securely stored and handled. When data protection standards have fallen short, and in this case a hack has enabled unauthorised access to your personal data, you can make a claim for compensation.

Bringing a data breach claim not only gets you access to compensation, but also holds a company or organisation to account for their actions. As a result this will usually prompt them to take the necessary steps to boost their data security measures to ensure that such a breach cannot occur again.

An ICO investigation found that Ticketmaster’s inclusion of the chat-bot on its online payment page was responsible for allowing attackers access to customers’ financial details. The ICO fined Ticketmaster UK £1.25 million and blamed the company for failing to assess the risks of using a chat-bot on its payment page, not implementing appropriate security measures to negate the risks, and failing to identify the source of suggested fraudulent activity in a timely manner.

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They dealt professionally and quickly with our data breach compensation claim. The staff went above and beyond our expectations and were very friendly and helpful. Would definitely use again.

Daniel
Manchester
I found them a pleasure to deal with. Very clear and easy to understand. A good service.

Alan
Newcastle
Claimed compensation on my behalf thanks! Outstanding professional service!

Charlotte
Liverpool
Helped me get my claim over the line. Rachel was very helpful throughout

Ali
Derby
Very professional service, completed my claim swiftly

Simon
Liverpool
Lovely supportive team! Sarah is brilliant, she helped me get through a tough period, always stayed in contact with me and referred me to the best of people resulting in an excellent outcome. Highly recommend!

Claire
London