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Start Your Ticketmaster Data Breach Compensation Claim

Ticketmaster customer affected by a data hack?

You could be one of the 40,000 customers of Ticketmaster UK who are eligible to make a claim for compensation against the ticketing giants.

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£4,000+

average refund

NO WIN NO FEE

Why Choose Data Breach Claims

£4,000 Average Claim

Customers, on average claim £4,000 from incidents of data breach

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Experts are ready and waiting to advise you in any way you need

No win, no fee

All solicitors work on a no win, no fee basis. 100% free, unless your claim is successful

60 second check

It only takes 60 seconds to begin your check for a potentially huge payout

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There’s no risk in checking. It will not affect your credit score and it’s free

How was customer data breached at Ticketmaster?

A hack occurred between February and June 2018 in which the personal and financial details of Ticketmaster customers were stolen by cyber criminals. The information stolen by the hackers was all information that, in the wrong hands,  could be misused for fraudulent purposes and included the following:

  • Names
  • postal addresses
  • email addresses
  • telephone numbers
  • payment details
  • Ticketmaster login details 

 

The breach would have affected customers of the ticketing website who bought tickets through Ticketmaster UK, GETMEIN! and Ticketweb. Some international customers may have been affected between September 2017 and June 23 2018.

Ticketmaster blamed the data breach on a hack carried out using malware that targeted a third-party chatbot customer support system, managed by partner Inbenta Technologies, that they had been using on their payment pages. Even when they were alerted to a potential problem after being informed about fraudulent transactions on customer credit cards, the company initially failed to identify the problem.

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Alternatively, give one of our solicitors a call free on 0333 070 5800

Ticketmaster data breach in numbers

Claims on data breach incidents are happening every day.

40,000+

Number of records compromised

£4,000+

Typical claim value

2018

Date the breach occured

Can I make a data breach claim against Ticketmaster?

If you are one of the 40,000 Ticketmaster UK customers who have been affected by the data breach then you are entitled to make a claim for compensation. Anyone whose personal data was part of the hack should have been notified by an email from Ticketmaster back in 2018..

We can put you in touch with expert data breach solicitors who are putting together a collective group claim that will bring together the large number of Ticketmaster customers. If you bought tickets between February and June 2018, it is possible that you have been affected by the data breach, even if you didn’t receive or didn’t see any notification at the time, so it is still worth getting in touch with us.

Compensation is payable, not only for any specific financial or other losses you have incurred, but also for any distress caused by the data breach which could have left you open to the risk of fraudulent activity.

How do I make a data breach claim against Ticketmaster?

If you think you may have a valid Ticketmaster data breach claim then get in touch with us and we will put you in touch with data breach experts who will make enquiries for you and confirm whether or not you have a valid claim worth pursuing.

We can put you in touch with legal experts who are putting together a group claim whereby the large number of customers can be part of a collective claim for Ticketmaster data breach compensation. It is thought that around two-thirds of Ticketmaster data breach victims may have suffered a fraudulent transaction. Even if the breach has not led to any direct financial losses to you, you are still entitled to claim compensation for distress caused by the data breach.


Our recommended experts will act for you on a No Win, No Fee basis, meaning there is no risk to you in making a claim and nothing to pay in the unlikely event we take on your claim and you don’t win compensation. We can help you receive the maximum amount of compensation for your Ticketmaster data breach claim, so if you’ve received notification of a data breach, or think that your personal data may have been part of the breach, be sure to start a claim with us.

What happened?

A hack occurred in which the personal and financial details of Ticketmaster customers were stolen by cyber criminals. The information stolen by the hackers was all information that, in the wrong hands, could be misused for fraudulent purposes.

 Think this applies to you? We’ll check for free

Alternatively, give one of our solicitors a call free on 0333 070 5800

Why use us?

Free Consultation

We offer a free data breach consultation to anyone who is looking to make a claim

No win, no fee

If your case or cases have no financial payout to you, you don’t pay a single penny

Data breach experts

We use dedicated data breach solicitors who have handled thousands of data breach claims

Frequently Asked Questions

Customers have the right to expect that any personal or financial data that they have shared with an organisation, such as Ticketmaster, is securely stored and handled. When data protection standards have fallen short, and in this case a hack has enabled unauthorised access to your personal data, you can make a claim for compensation.

 

Bringing a data breach claim not only gets you access to compensation, but also holds a company or organisation to account for their actions. As a result this will usually prompt them to take the necessary steps to boost their data security measures to ensure that such a breach cannot occur again. 

 

An ICO investigation found that Ticketmaster’s inclusion of the chat-bot on its online payment page was responsible for allowing attackers access to customers’ financial details. The ICO fined Ticketmaster UK £1.25 million and blamed the company for failing to assess the risks of using a chat-bot on its payment page, not implementing appropriate security measures to negate the risks, and failing to identify the source of suggested fraudulent activity in a timely manner.

What our clients say...

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Lovely supportive team! Sarah is brilliant, she helped me get through a tough period, always stayed in contact with me and referred me to the best of people resulting in an excellent outcome. Highly recommend!

Claire

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Charlotte
Liverpool
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Claimed compensation on my behalf thanks! Outstanding professional service!
Ali
Derby
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Helped me get my claim over the line. Rachel was very helpful throughout
Simon
Liverpool
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Very professional service, completed my claim swiftly
Claire
London
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Lovely supportive team! Sarah is brilliant, she helped me get through a tough period, always stayed in contact with me and referred me to the best of people resulting in an excellent outcome. Highly recommend!
Alan
Newcastle
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I found them a pleasure to deal with. Very clear and easy to understand. A good service.
Daniel
Manchester
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They dealt professionally and quickly with our data breach compensation claim. The staff went above and beyond our expectations and were very friendly and helpful. Would definitely use again.
Daniel
Manchester
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They dealt professionally and quickly with our data breach compensation claim. The staff went above and beyond our expectations and were very friendly and helpful. Would definitely use again.
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