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Start your Vision Direct data breach compensation claim here

You could be in line for compensation worth thousands if you have been a victim of the Vision Direct data breach.

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£4,000+

average refund

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£4,000 Average Claim

Customers, on average claim £4,000 from incidents of data breach

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Vision Direct Data Breach

Data breaches have been increasing both in terms of number and the amount of people affected. Many big companies have been affected resulting in some very large scale breaches and compensation pay outs.

What happened?

You could claim compensation worth thousands if your data was affected by the Vision Direct data breach that occurred in 2021.

 Think this applies to you? We’ll check for free

Alternatively, give one of our solicitors a call free on 0330 828 1764

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Vision data breach in numbers

Claims on data breach incidents are happening every day.

Number not confirmed

Number of records compromised

£2,000+

Typical claim value

October 2021

Date the breach occured

How was data breached at Vision Direct?

Between 25-26 October 2021, Vision Direct experienced an external attack by hackers in which the financial details of some of their customers ordering on their website were compromised. The data was accessed when the customers were entering the data on the website and not from the Vision Direct database. 

The stolen data included credit or debit card numbers, expiry dates, and CVV’s. Other personal information like names, addresses, phone numbers, and email addresses were not involved in the hack. Vision Direct reported the attack as legally required and took steps with the data protection and enforcement authorities to investigate how the theft occurred.

vision direct data breach claim
vision direct data breach compensation

Can I make a data breach claim against Vision Direct?

If you are one of the customers whose financial details were compromised in the attack you could be eligible to make a claim for compensation. Vision Direct have said they notified all customers who have been confirmed as part of the breach to notify them, provide regular updates on what steps are being taken and to apologise for the inconvenience caused. Vision Direct says that if you paid with the following payment methods your data could be at risk from the breach.

  • Visa
  • Mastercard
  • Maestro
  • American Express

Customers who were using PayPal during this time will not have been affected during the attack.

We can put you in contact with expert data breach solicitors who are starting a collective group claim that will bring together the Vision Direct customers that have been affected by this breach. If you are a Vision Direct customer and you received notification by email about your involvement, you are entitled to join the claim.

This is a serious breach of privacy, and many customers would likely feel distressed and worried about their financial details being exposed in this way. They could be left vulnerable to phishing attacks and the hackers could attempt to get the other pieces of information they would need to access the victims’ bank accounts to potentially set up fraudulent bank accounts, take credit out in their name and more.

Think this applies to you? We’ll check for free

Alternatively, give one of our solicitors a call free on 0330 828 1764

Why use us?

Free Consultation

We offer a free data breach consultation to anyone who is looking to make a claim

No win, no fee

If your case or cases have no financial payout to you, you don’t pay a single penny

Data breach experts

We use dedicated data breach solicitors who have handled thousands of data breach claims

Frequently Asked Questions

Starting a data breach claim will not only give you the chance to claim compensation, but also holds the organisation that was storing your data accountable for their actions. As a result, it will normally encourage them to take important steps to increase their data security measures.

As this breach is particularly serious because it was financial information that was taken by the criminals, there are some key signs you can look out for which indicate your data has been stolen. These include:

  • Bills or emails that show goods or services you know you haven’t bought
  • Unfamiliar transactions or suspicious activity on your account
  • Your credit score has unexpectedly decreased
  • Unsolicited communications that ask for your personal data or send you back to a web page that is requesting your personal data

If you have experienced one of the above, or if you are concerned that you might be at risk, contact your bank or credit card provider straight away and follow any advice given by them.

If you think you have a valid claim against Vision Direct, get in touch with us now and we will put you in contact with data breach experts who will investigate and confirm whether you have a case that can be pursued.

Our recommended experts will act for you on a No Win, No Fee basis, meaning there is no risk to you in making a claim and nothing to pay in the event we take on your claim and you don’t win compensation. Start your claim with us today.

What our clients say...

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Lovely supportive team! Sarah is brilliant, she helped me get through a tough period, always stayed in contact with me and referred me to the best of people resulting in an excellent outcome. Highly recommend!

Claire

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Charlotte
Liverpool
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Claimed compensation on my behalf thanks! Outstanding professional service!
Ali
Derby
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Helped me get my claim over the line. Rachel was very helpful throughout
Simon
Liverpool
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Very professional service, completed my claim swiftly
Claire
London
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Lovely supportive team! Sarah is brilliant, she helped me get through a tough period, always stayed in contact with me and referred me to the best of people resulting in an excellent outcome. Highly recommend!
Alan
Newcastle
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I found them a pleasure to deal with. Very clear and easy to understand. A good service.
Daniel
Manchester
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They dealt professionally and quickly with our data breach compensation claim. The staff went above and beyond our expectations and were very friendly and helpful. Would definitely use again.
Daniel
Manchester
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They dealt professionally and quickly with our data breach compensation claim. The staff went above and beyond our expectations and were very friendly and helpful. Would definitely use again.
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